Customer Testimonials

The-Daniel-Group-logo-2013-vertical SMALLThompson Machinery has been ranked by its customers as providing the best Overall Customer Satisfaction, among all participating Caterpillar dealers in North America, by The Daniel Group. Thompson also ranked as the #1 dealer in the parts transactions, field service, and shop service categories. We sincerely thank each of you for giving us the opportunity to serve your business needs.

 

THE CUSTOMER EXPERIENCE – THOMPSON MACHINERY
Thompson Machinery is dedicated to making each customer feel appreciated, secure, and ensuring that all transactions are made effortless… It’s all about the Customer Experience (CX). Check out our employee on-boarding video and what we expect from all Thompson Machinery employees.

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HAMMETT GRAVEL COMPANY, INC.
Tripp Hammett describes the family owned sand and gravel mining business, as well as the support Hammett Gravel receives from Thompson Machinery.

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50 YEARS WORKING FOR A CAT DEALER
Thompson Machinery is honored to highlight Milton Chambley. Congratulations to Milton… and thank you for 50 years of loyal dedication!

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CENTURY CONSTRUCTION & REALTY, INC.
Century Construction & Realty, Inc., based in Tupelo, MS, is a proud business partner of Thompson Machinery, as well as the Cat Rental Store at Thompson Machinery. Check out how their customer experience with Thompson impacts their day-to-day operations.

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CENTURY CONSTRUCTION & REALTY, INC. & EMSOLUTIONS
Century Construction & Realty, Inc. is based in Tupelo, Mississippi. Check out how telematics has improved their business. EMSolutions at Thompson Machinery is proud to be their business partner!

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C.O. CHRISTIAN & SONS CO., INC.
C.O. Christian and Sons Company is a 46-year-old electrical construction, electrical engineering, and telecommunication company based in Nashville, TN. The Cat Rental Store at Thompson Machinery is proud to support their rental equipment needs, including boom lifts, scissor lifts, compressors, light towers, generators, forklifts, pumps… and Cat backhoes, skid steers, excavators, and more. Learn more at TMRents.com.

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JT HORN LOGGING INC.
JT Horn Logging Inc. is based in Golden, Mississippi and is one of the area’s best logging companies. As their company has grown, Thompson Machinery has been there to help keep their machines running and trucks moving! Check out how Thompson Machinery and Cat equipment helps JT Horn Logging move their logs to the mill.

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GILLAND’S LLC
Gilland’s LLC is based in Memphis, TN and their main focus is maintaining regulatory compliance for medical facilities and equipment, including power generation. Thompson Power, a division of Thompson Machinery, helps keep their life safety power generation needs online at all times. Total loss of electrical power is not an option… Surgeries and other medical procedures in process depend on Cat Power Systems if electrical needs arise. Check out how Thompson Power is the one-call source for Gilland’s LLC.

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HUNT CONSTRUCTION & EXCAVATING LLC
Hunt Construction & Excavating LLC is based in Lebanon, Tennessee. Check out how Denton Hunt has grown his business over the last 20 years from one Cat backhoe to over twenty Cat machines, including Cat skid steers, excavators, wheel loaders, and more. Thompson Machinery is proud to partner with such a great customer!

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SUMMIT CONSTRUCTORS
Summit Constructors is located in Nashville, Tennessee and has been providing site utility and grading services to the Middle Tennessee area since 1987. Their projects vary in size and range from commercial, residential, municipal, industrial, educational and hospitality sites. Check out the partnership between Summit Constructors, Thompson Machinery, and Caterpillar Financial!

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VULCAN MATERIALS COMPANY
Vulcan Materials Company is the nation’s largest producer of construction aggregates—primarily crushed stone, sand and gravel—and a major producer of aggregates-based construction materials, including asphalt and ready-mixed concrete. Check out how the Thompson Machinery team supports their operations and keeps their Cat machines at maximum productivity!

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