Field Service Coordinator

Coordinates scheduling for off-site equipment service and repairs. Assists technicians with locating job-site(s) and appropriate equipment. Maintains contact with technicians to support parts orders, work order entry and schedules.

Responsibilities

  • Coordinate Resource & Personnel Schedules.
  • Maintain effective work, vacation, and training schedules for assigned staff.
  • Process Repair Shop Parts Orders and/or Returns.
  • Close Work Orders.
  • Enter Labor on Work Orders.
  • Open & Perform Maintenance on Work Orders and Segments.
  • Schedule Service for Customer Equipment.

Qualifications

  • A minimum of 3 years of relevant experience required
  • Accepts responsibility for mistakes or problems. Maintains "ownership" of assigned tasks. Respects company assets.
  • Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
  • Deals with adversity in a professional manner. Works effectively with co-workers, sharing credit when appropriate.
  • Works independent of supervision on assigned tasks. Moves between projects as scheduling requires.
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