Truck Associate Technican – Truck Center

Truck Associate Technician – Truck Center
 
JOB PROFILE 
The Truck Associate Technician position is responsible for general mechanic work on a wide variety of truck makes (Kenworth, Peterbilt, etc.).
 
BASIC REQUIREMENTS
  • High school diploma or equivalent required.
  • Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required. 
  • Must possess a complete set of basic mechanic hand tools, including drives, sockets, and wrenches.
  • Must demonstrate professionalism, integrity, adaptability and a strong customer service focus.
  • Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful. 
  • Excellent communication skills. 
  • Possess and maintain a current, valid state driver’s license.  CDL may be required for some positions.
RESPONSIBILITIES
  • General mechanic work on truck; repair oil leaks, change out broken parts on trucks, change tires, battery, top off fluids and clean up trucks when they come back from wash. 
  • Installation of different types of after-market accessories per the customer requests, such as lighting kits, chrome custom options and fender kits. 
  • Complete pre-delivery inspections of the truck before delivery to the customer.
Safety
  • Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
  • Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
  • Respond to all customer requests in a professional and courteous, timely and responsive manner.
  • Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
  • Keep the Manager continually apprised to assist in answering customer questions and problems when necessary. 
Business
  • Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
  • Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
  • Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers. 
  • Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
  • Maintain company and product confidentiality. 
  • Attend and participate in all meetings, trainings, and activities as required. 
  • Adhere to all Company policies and departmental procedures and rules. 
  • All other duties as assigned.
Work Conditions
  • All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present.  Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
  • Communicate effectively, verbally and in writing. 
  • Must be honest, reliable, and dependable, and display a positive attitude.
  • Must be able to work well under occasional pressure or within work standards and deadlines. 
  • Must be able to work independently and/or with others in a team environment. 
  • Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
  • Meet all eligibility requirements to drive Company vehicles, including a current, valid driver’s license issued by the resident State, and maintain current motor vehicle liability insurance. 
Physical Requirements
  • Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position. 
  • Able to lift 20-50 pounds occasionally.
About the Company:
Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region.  Since 1944, Thompson Machinery has been an industry leader, renowned for superior services, innovative solutions, and lasting relationships.  Serving a broad range of customers in the construction, forestry, mining, industrial, governmental and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider. 
 
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with candidate experience and background.
Thompson Machinery is an equal opportunity employer.
 
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