Energy Rental Coordinator
ABOUT US
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
The Energy Rental Coordinator will serve as a key customer contact and consultant at Thompson. Your responsibilities will include recommending equipment and service solutions, providing customer quotes for field orders, and coordinating the logistics process for rental quotations, reservations, and contracts in our rental department. Additionally, you will also be responsible for managing inbound leads and calling on dormant accounts to retain business. I also coordinate PM service scheduling, execute rental return processes to minimize downtime, and maximize rental asset deployment.
RESPONSIBILITIES
- Serve as a key customer contact and consultant with responsibility for recommending equipment and service solutions
- Provide customer quotes, fulfill orders, and coordinate logistics
- Process rental quotations, reservations, and contracts in iRental
- Manage inbound leads; communicate information with Rental Sales Representatives
- Call on lost and/or dormant accounts to retain business
- Coordinate PM/service scheduling
- Execute rental/return processes to minimize downtime and maximize rental asset deployment
- Partner with all departments at Thompson to ensure excellent customer experience, including seamless communication (internal and external) and ease of doing business
- Ensure safety and standard process compliance to realize effective and efficient operations
WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications:
- Bachelor’s degree in business or related major preferred
- Two (2) years of industry experience preferred
- Strong work ethic, can-do attitude, and excellent communications skills
WHAT’S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
The Basics
- Various medical plan options, including a no-cost option
- Vision and dental insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid basic life insurance
- 401k matching
- Profit Sharing
- 8 paid holidays annually
- Initially up to 15 days of Paid Time Off annually with increase after five years of service
- Employee Assistance Program (EAP)
What Sets Us Apart
- Competitive pay
- Exposure to world-class CAT training and development
- Tuition Reimbursement
- Tool Purchase Assistance to buy high-quality tools at deep discounts
- Annual stipend toward the purchase of work boots
- Company Incentive Bonus Program
- Paid Veteran holiday annually to all service members
- Training and Development programs
- Work uniforms and professional cleaning services
- Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate’s experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
Listing is current as of Apr 30, 2025 07:00 AM