Product Support Asset Manager

Product Support Asset Manager
 
ABOUT THE COMPANY
At Thompson Machinery, we offer a unique opportunity for candidates to join our team as a Caterpillar equipment dealer, serving the middle and west Tennessee and northern Mississippi regions since 1944. As industry leaders, we take pride in delivering exceptional equipment solutions to a diverse range of sectors, including construction, forestry, mining, agriculture, and more. As a total equipment solution provider, we extend our expertise to cater to trucking, power generation, and marine businesses. We value the relationships we build with our customers, employees, and the communities we serve. Beyond our business endeavors, we actively engage in philanthropic efforts and community initiatives, making a positive impact on society. As part of our team, candidates will have the opportunity to be a part of an organization that prioritizes customer satisfaction, excellence in service, and community growth. If you are seeking a fulfilling career with a company that values its employees and strives to make a difference, Thompson Machinery is the ideal place to realize your potential and achieve professional success.
 
JOB PROFILE
The Fleet Manager position has broad responsibility for management of all Product Support vehicles and rolling stock assets including service trucks, delivery trucks, leased vehicles. This position also has responsibility for fixed assets throughout our service facilities. Duties will include establishing vehicle specifications, vehicle selection, coordination of delivery, purchasing and maintaining vehicles, and vehicle registration and licensing. This position will also dispose of older assets through private sale or auctions. In addition, the Fleet Manager will have responsibility for managing company compliance with all company policies, and Federal, State, and local vehicle-related regulations, including compliance with all Department of Transportation (DOT) regulations for commercial vehicles and regulated drivers.  Overall duties will be to maintain safe and efficient company operations, fully compliant with all operational, business, and legal requirements. 
 
The Fleet Manager position can be based in the LaVergne (Nashville) Tennessee company headquarters or in our Memphis Tennessee regional office, with responsibility across the middle and west Tennessee and north Mississippi territory.  Reporting to the Vice President of Product Support, the Fleet Manager will regularly travel to facilities across the dealer territory, including occasional overnight stays. 
 
BASIC REQUIREMENTS
  • Bachelor’s degree in related field with minimum 4 years fleet experience or an associate degree in related field with 7-10 years fleet experience.
  • Prior relevant experience and career progression demonstrating aptitude for increased responsibilities.
  • Computer skills: Excel, Word, Internet, and web-based systems.
  • Requires strong interpersonal & communication skills, compliance, implementation, and auditing tasks.
  • Must be familiar with standard DOT or Agency Compliance concepts, practices, and procedures.
  • Goal oriented, self-managing with time & project consideration.
  • May require travel to branches and be able to enter/exit vehicles.
RESPONSIBILITIES 
  • Create departmental and fleet expenses and capital budgets, preparing and presenting detailed information to management for approvals.
  • Analyze and determine vehicles to be purchased/leased, developing specifications for how each vehicle is to be equipped.
  • Create/update fleet policy and procedures, to include vehicle assignment, personal use, replacement policy, accident reporting process, and other procedures.
  • Determine fleet processes to be insourced or outsourced, to which suppliers they should be awarded, and act as primary contact with all vehicle-related suppliers.  Track supplier performance.
  • Serve as a member of the company safety committee, determine causes and conduct fault analysis, and execute company fleet policy when action is required.
  • Track and report fleet expense performance regularly to management.
  • Oversee the sale of units via wholesale or auction or to employees.
  • Stay current with all DOT Compliance Regulations and how each applies to Thompson Machinery’s operating divisions.
  • Demonstrated professionalism, integrity, adaptability and a strong customer service focus.
  • Sense of urgency and self-initiative, and the personal drive to be successful.
SAFETY
  • Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
  • Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
CUSTOMER EXPERIENCE
  • Respond to all customer requests in a professional and courteous, timely and responsive manner.
  • Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
  • Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
BUSINESS
  • Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
  • Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
  • Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers. 
  • Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
  • Maintain company and product confidentiality. 
  • Attend and participate in all meetings, trainings, and activities as required. 
  • Adhere to all Company policies and departmental procedures and rules. 
  • All other duties as assigned.
WORK CONDITIONS
  • Maintain a clean, safe working environment.
  • Communicate effectively, verbally and in writing. 
  • Must be honest, reliable, and dependable, and display a positive attitude.
  • Must be able to work well under occasional pressure or within work standards and deadlines. 
  • Must be able to work independently and/or with others in a team environment. 
  • Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
  • Meet all eligibility requirements to drive Company vehicles, including a current, valid driver’s license issued by the resident State, and maintain current motor vehicle liability insurance.
  • Pass pre-employment background check and drug screen. 
  • Able to lift up to 20-50 pounds occasionally. 
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate’s experience and background.
Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
 
 
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Listing is current as of Feb 22, 2024 04:45 PM

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