Técnico de enlace de productos

 

Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

 

Product Link Technicians are responsible for installation of Caterpillar Product Link and Vision Link equipment, as well as diagnostics, service, and repair of the Product Link equipment after installation.  The position is also responsible for assisting customers or equipment operators with training in the proper use and operation of Product Link and Vision Link equipment and technology.   

This is a skilled service technician position that works largely independently or with guidance from the department supervisor.  Work may be performed out of a company-provided field service truck at a variety of customer locations including industrial and commercial sites or may be performed at any of the company’s shop locations.  Candidates for the position must be trained as an equipment mechanic or technician, must possess a set of basic mechanic tools, and must be in possession of and maintain a valid driver’s license and ability to maintain DOT medical exam certificate. 

  

The position is responsible for high quality installation and repair of Product Link, software files, and responding to customer needs in a positive, safe, and timely manner, and for ensuring maximum value of the work performed.   

 

Cada uno de nosotros tiene una formación distinta, pero todos utilizamos nuestra contribución única para ofrecer un servicio de la máxima calidad. 

 EDUCATION & EXPERIENCE

 

 

En Thompson Machinery, creemos que las grandes prestaciones son algo más que ventajas: son esenciales para el bienestar y el éxito de los empleados. Hemos diseñado un paquete de beneficios que va más allá de lo ordinario, garantizando que los miembros de nuestro equipo prosperen tanto personal como profesionalmente. A continuación le ofrecemos un resumen de nuestras ventajas, incluidas algunas que nos diferencian de nuestros competidores.