
A machine failure costs your operation more than just repair bills. Every breakdown results in lost productivity, missed deadlines and crews standing around while you scramble to find help. Getting your Cat® equipment back to work requires skilled technicians who understand these machines inside and out.
Thompson Machinery has the experience, tools and factory-trained technicians to handle every aspect of your equipment’s care. From basic service and maintenance to emergency field repairs to complete rebuilds, we keep your machines moving at peak performance so you can focus on the work that matters most to your business.
Breakdowns happen at the worst possible times, and quick service from a trusted provider like Thompson Machinery can make the difference between a minor setback and a major loss. Our technicians use genuine Cat parts and proven repair methods to get your equipment operating like new again. We can handle all your repair needs, including hydraulics, engines, chassis, powertrains, undercarriages and much more.
Choosing Thompson Machinery for repairs means experiencing benefits like:
Regular maintenance prevents minor problems from snowballing and turning into more expensive repairs. We design our preventive maintenance programs around your equipment’s specific needs and your operational schedule, ensuring your machines get the care they need without disrupting your workflow.
Benefits of partnering with us for preventive maintenance include:
You can visit a location near you in Middle Tennessee, West Tennessee or North Mississippi for all your repair and maintenance needs:
For your convenience, we also offer on-site services to help get your equipment moving as soon as possible.
Don’t let equipment problems slow down your business. Our staff can help you schedule the services you need to keep your Cat equipment running strong. Contact us online, visit a location near you or call 800-228-3644 today to get started.
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Regular maintenance prevents minor problems from becoming major, costly repairs, extending the life of your equipment and improving fuel efficiency. Thompson Machinery offers preventive maintenance programs designed around your equipment’s specific needs, ensuring your machines get the care they need to minimize downtime and maximize performance.
Equipment downtime often stems from lack of maintenance, worn parts, or unexpected breakdowns. Thompson Machinery’s comprehensive service offerings, including field and shop service, condition monitoring, and S.O.S fluid analysis, help identify and address potential issues before they lead to downtime, keeping your equipment running smoothly.
You can extend the lifespan of your heavy machinery by ensuring regular maintenance, addressing repairs promptly, and using genuine Cat parts. Thompson Machinery offers equipment rebuilds and preventive maintenance programs to help you keep your machines in top condition and maximize their lifespan.
To find a reliable service provider for heavy equipment repairs, you can start by asking other equipment owners for recommendations and checking online reviews. Thompson Machinery has a long-standing reputation in the region for providing expert service on Cat equipment, with factory-trained technicians and a commitment to quality.
The frequency of preventative maintenance depends on the type of equipment, its operating hours, and the manufacturer’s recommendations. Thompson Machinery can help you develop a customized preventive maintenance schedule based on your specific equipment and operational needs, ensuring optimal performance and minimizing downtime.
Signs that your equipment needs immediate repair include unusual noises, decreased performance, fluid leaks, and visible damage. Thompson Machinery offers emergency field repair services to address these issues promptly, minimizing downtime and preventing further damage to your equipment.
You can troubleshoot common equipment problems by consulting the operator’s manual, checking fluid levels, and inspecting for obvious damage or loose connections. For more complex issues, Thompson Machinery’s expert technicians are available to provide diagnostic and repair services, ensuring your equipment is back up and running as quickly as possible.
Certified service technicians have specialized training and expertise to diagnose and repair equipment accurately and efficiently. Thompson Machinery’s factory-trained technicians possess in-depth knowledge of Cat equipment, ensuring your machines receive the highest quality service and are repaired to manufacturer specifications.
You can reduce equipment maintenance costs by following a regular preventive maintenance schedule, operating equipment properly, and addressing minor issues promptly. Thompson Machinery offers customized maintenance plans and expert advice to help you optimize your equipment’s performance and minimize long-term repair expenses.
You can track your equipment maintenance history by keeping detailed records of all services performed, including dates, descriptions of work, and parts used. Thompson Machinery can help you establish a system for tracking your equipment’s maintenance history.