What is a CVA?
The Cat® Customer Value Agreement (CVA) offers a tailored solution for hassle-free maintenance. Repairs without hidden fees, parts shipped to your door, and useful machine insights — we get you what you need, when you need it. It’s all in one plan, and can be part of your one machine payment. You bought a tough machine to make you money. Make it easily with a Customer Value Agreement.
Benefits of a CVA.
- Proactive Scheduling of planned maintenance events based on machine hours
- Tailored Solutions specifically designed to meet your needs, so you won’t overpay
- 24/7 Asset Monitoring for improved machine productivity and reliability
- Convenient machine care and protection to keep you working longer
- Portable and Transferable service from trained Cat technicians
The Cat CVA is an effective way to run your machines at peak performance while minimizing the risk, cost, disruption, and loss of revenue caused by unscheduled downtime.
Choose Your CVA.
Basic CVA: Do It Myself
Basic CVA: Do It Myself-You perform your own maintenance
-Genuine Cat Parts delivered to you
-Fluid health monitoring
Plus CVA: Do It With Me
Plus CVA: Do It With Me-We perform major services
-Genuine Cat Parts delivered to you for minor services
-Planned maintenance inspections
-Fluid health monitoring
Complete CVA: Do It For Me
-We handle all planned maintenance for you
-Genuine Cat Parts & Fluids delivered to you
-Planned maintenance inspections
-Fluid health monitoring