Service

OPTIMIZE THE PERFORMANCE OF YOUR EQUIPMENT

service

Whether you are looking for field or shop service support, welding/fabrication work, hydraulic repairs or a fully equipped machine shop, Thompson Machinery has the facilities and personnel to meet your needs. With a fleet of over 50 field service vehicles and 11 facilities, plus over 200 trained service personnel, we offer the most complete line of product support for your Caterpillar equipment. Our goal is to develop a product support strategy with you, to optimize the performance of your equipment and lower operating costs. By offering a complete line of services ranging from total machine rebuilds to changing oil, Thompson Machinery’s service organization is committed to your success and profitable bottom line.

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IN THE SHOP OR IN THE FIELD

You can visit one of our shop locations throughout Tennessee and Mississippi to receive our comprehensive machine service and repairs. With our selection of diagnostic tools and replacement parts, we can get your heavy equipment running like new. Find our shops in great locations like:

When you can’t make it to one of our locations, we offer mobile onsite service. Our field service is ideal for tight schedules or repairs that need immediate attention. Save money on transportation to a shop and get back to work as soon as possible. We’ll find a way to meet you wherever you are.

REPAIR YOUR MACHINE’S VITAL PARTS

Whether you opt for on-site repairs or visit one of our shops, we offer the services you need for your equipment’s most critical parts.

We provide repairs for engines and hydraulics, which work hard and sustain wear and tear over time. When you come to us for critical part repairs, we’ll return your machine with improved functionality and efficiency. We also offer welding and fabrication services to support repairs for various machine areas.

With our equipment rebuilds, we use a Cat® certified process to deconstruct your machine and build it back better. During this process, we can solve any problems your equipment has and catch others before they start. When you get your rebuild back, your machine will practically run like new.

OPTIMIZE PERFORMANCE WITH MAINTENANCE

Our maintenance services are another excellent way to improve machine performance. With our machine shop and preventive on-site maintenance plans, we’ll handle machine care details like oil changes and safety inspections. We’ll ensure your equipment is running as it should, and we’ll stop potential issues in their tracks.

We also provide fluid analysis to understand your machine’s activity and find any unusual traits or behaviors. With our maintenance plans, you can customize the way we care for your equipment.

TRUST THOMPSON MACHINERY FOR EQUIPMENT SERVICE

The team at Thompson Machinery aims to improve your equipment productivity and prevent significant repairs in the future. Count on us for service when you need it, and look into our new and rental equipment when you need to expand your fleet. Contact us today to ask about any of our available services.

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