Field Service

service-4When you operate a construction fleet, your machines put in a lot of work to stay on schedule. With the long hours of powerful performance, they need maintenance and repairs to recover. At Thompson Machinery, we offer a range of heavy equipment mobile repairs to offer convenience and speed for on-site performance issues that threaten to slow you down.

FIELD SERVICE OFFERS A WIDE RANGE OF REPAIR CAPABILITIES

We maintain a fleet of over 50 field service vehicles equipped with boom-cranes, air compressors, and advanced tooling. Our field service technicians have laptop computers with the latest Caterpillar diagnostic programs. With these capabilities, our service technicians and vehicles can be dispatched to your job site to complete needed repairs quickly.

Contact Us For More Info

VITAL FUNCTIONALITY REPAIRS AND PREVENTIVE MAINTENANCE

Our heavy equipment mobile repairs are valuable to your machinery’s parts and its overall performance. The three main areas that often need attention on the field are engines, hydraulics and undercarriages. When these parts fail, your entire production goes on hold.

Our technicians have all the tools and expertise to get your machine up and running, and you can always visit one of our locations for further service. We provide permanent solutions where we can recommend a course of action when you contact us for construction equipment onsite service.

When you notice reduced productivity but no equipment failure, our preventive maintenance can optimize machine performance and stop problems before they start. We’ll handle the minor services, like oil changes and waste disposal, so you don’t have to.

With our SOS℠ Fluid Analysis maintenance program, we can examine performance and take action on any abnormal readings. With an array of maintenance options, you can keep your equipment productive all year long, and you can personalize your service to your needs.

 

TECHNICAL ANALYSIS INSPECTION

WHAT’S INCLUDED IN A LEVEL ONE TECHNICAL ANALYSIS (TA1) INSPECTION? 

Visual Inspection  

A certified inspector will conduct an inspection through the Cat Inspect App and document areas of concern, complete with detailed descriptions and pictures. 

Condition Report  

Data to assist in determining the machine condition is captured from the machine’s ECM (Electronic Control Module). 

Scheduled Oil Sampling (SOS) 

Samples from all oil-filled compartments will be analyzed at our oil lab, and you will receive a report on potential issues
and recommended actions.
 

Estimation of Repairs  

You will receive a detailed estimate of concerns found during the inspection process. 

Product Link Hardware Evaluation  

Upgrade/Installation of ProductLink — hardware that wirelessly connects you to your equipment
and monitors how your machine or fleet is performing.

UPGRADE TO A LEVEL TWO TECHNICAL ANALYSIS (TA2) INSPECTION AND GET ALL THE ABOVE PLUS:

  • Pressure Checks 
  • Cycle time checks 
  • Cylinder drift checks  
  • Under Carriage Measurement

Rest assured, every machine that arrives at our facility for a TA inspection will also receive a thorough cleaning.
We believe in providing top-notch services that not only ensure your machine’s reliability but also leave it looking new.
 

Trust our experts to deliver the highest level of care your equipment deserves.
Contact us today to schedule your TA Inspection and take the first step toward a more productive and profitable future.

Contact Us

 

WHEN TO REQUEST FIELD SERVICE

Thompson Machinery clients get field service from our technicians for reasons such as:

  • Convenience: Field service allows you to keep working while we come to your job site to complete maintenance or repairs.
  • Speed: When you can’t afford to have out-of-service equipment for long, our field team can get it working again quickly.
  • Logistics: If you can’t move your equipment due to size or breakdown, let us bring our experts and tools to you.

With all the benefits of construction equipment mobile repairs, you can have peace of mind knowing your service is worth the cost.

EMERGENCY HEAVY EQUIPMENT AND CONSTRUCTION EQUIPMENT FIELD SERVICE

Select Thompson Machinery locations offer after-hours service for unexpected issues. We recommend contacting the locations in your area to see what they provide. Understanding your options before an emergency happens will help ensure you get a solution as soon as possible.

CONTACT THOMPSON MACHINERY FOR FIELD SERVICE REPAIRS

Thompson Machinery provides shop and field service for hardworking businesses in Mississippi and Tennessee. If you need on-site repairs or maintenance, count on our teams across our client area. Request field service today by contacting a location near you.

Contact Us

×